TheSurePlug

About TheSurePlug

We’re building a focused marketplace for everyday essentials — from meals to pharmacy to building supplies — with clear checkout and reliable delivery.

Our product

TheSurePlug connects customers with trusted local merchants and delivery partners. The Customer app is designed with a clean, focused shopping experience: white canvas, strong brand presence, and orange only where it matters — primary actions.

Core experiences include:

  • Browsing multi-category merchants near you
  • Cart and checkout with wallet or card payments
  • Real-time order status and delivery tracking
  • In-app support when something goes wrong
BrowseFind a shopOrderAdd to cartPayWallet or cardTrackDoorstep

Who we serve

  • Customers — order food, pharmacy, construction materials, and more
  • Merchants — manage outlets, menus/catalogs, and orders in the Business app
  • Drivers — fulfil deliveries with clear job flow and support
CustomerOrdersTheSurePlugPlatformMerchantFulfilsDriverDelivers

Markets

We currently operate in Nigeria with NGN pricing and Paystack payments. Catalog availability and support contacts follow the Nigeria market configuration in the app.

Trust & safety

Merchant and driver verification, secure payments, and clear policies help keep the marketplace safe. Read our Safety guidelines, Privacy Policy, and Terms of Service.

Contact

Lagos, Nigeria
support@thesureplug.com
Support centre